Please report which items from your order will be returned via vingino.returnless.com .
Simply follow the steps as indicated online and stay informed about the progress of your shipment. Make sure you have your order number ready.

After receipt at our warehouse, your return will be processed as quickly as possible. Please allow up to 14 days for processing.

Track the progress of your return online and stay informed when it reaches our warehouse.

Your money will be refunded to your account as soon as possible. Depending on your bank or credit card company, it may take a few days for the money to actually appear in your credit card or bank account. Your money will be refunded to your account no later than 14 days after you informed Vingino about the cancellation of your purchase.

No, exchanges within an order are not possible. If you'd like to exchange an item for a different size or color, simply place a new order with Vingino and return your current order easily with DHL via our online returns portal.

No, this isn't possible yet. All items ordered online must be returned to Vingino as soon as a return is desired.

During our Sample Sale, we offer exclusive items at deeply discounted prices. As clearly communicated before and during the purchase process, returns on Sample Sale purchases are not possible. By placing an order during the Sample Sale, you agree to this.

Items marked as Final sale are offered at a significantly reduced price. These items cannot therefore be returned. We make this clear during the purchasing process; by placing an order containing these products, you agree to these terms.